AZE.US
Owners of some Chinese-made cars in Azerbaijan are facing shortages of spare parts, long repair waits and limited access to qualified technicians, according to a new television report.
Warranty coverage does not always prevent a vehicle from remaining out of service for weeks when the required part is unavailable locally.
The problems were discussed in an ITV report on after-sales service for Chinese vehicles, as summarized by Vesti Baku.
One case cited in the report involved a buyer waiting about two months for a replacement part. Such delays can be especially costly when a nearly new vehicle requires repair because of a factory defect.
Participants said a seller’s promise to provide spare parts does not necessarily mean the needed components are already stocked in Azerbaijan. In some cases, the part is ordered only after the owner brings the vehicle in for service.
Low-Volume Models Pose Greater Risks
The difficulty can be greater for models sold in small numbers. If only about 50 to 100 vehicles of a particular model are present in the country, suppliers may see little commercial reason to maintain a broad inventory of components.
That means a low purchase price and generous equipment package can be offset by a long wait after a breakdown or collision.
Vehicles imported from China’s domestic market can present additional complications. Versions built for Chinese buyers may differ from export specifications, so parts compatibility, software support and warranty coverage should be checked for the exact vehicle rather than assumed from the brand name alone.
China Tightens Export Oversight
China introduced export-license controls for fully electric passenger vehicles on Jan. 1, 2026. The measure was announced by the country’s Ministry of Commerce and other agencies as part of an effort to regulate electric-vehicle exports.
A separate rule also tightened oversight of vehicles exported as used cars soon after registration. For a vehicle submitted for export within 180 days of registration, exporters must provide an after-sales maintenance confirmation issued by the manufacturer. The document must identify the destination country, the vehicle and available service outlets; without it, an export license is not issued.
The official Chinese government notice also calls on exporters, automakers and overseas importers to ensure access to repairs, spare parts and technical support.
The requirements are intended in part to curb the export of so-called zero-mileage used cars - vehicles registered in China and quickly shipped abroad as used - while strengthening accountability for after-sales service.
Warranty Terms Need Close Review
The ITV report said common complaints include vehicles remaining at service centers for extended periods, disputes over promised repairs and disagreements about compensation.
Buyers should examine both the warranty and sales contracts before purchasing. Key questions include who is responsible for repairs, which service center will perform them, how missing parts will be obtained and what remedies apply if the vehicle cannot be repaired within a reasonable period.
Whether an owner is entitled to a replacement vehicle, a substitute car during repairs or a refund depends on the contract and the circumstances of the case.
The central question is not only how much a car costs, but who can repair it and how quickly the necessary parts can be delivered.
Service capacity and parts availability should therefore be weighed alongside price, equipment and the advertised length of the warranty.
AZE.US